Responsible Gambling at Spinpolo Casino

We want gambling to remain a choice you can manage. Player safety and controlled play guide how we approach responsible gambling at Spinpolo Casino. This page explains the steps you can take to monitor your activity, set boundaries and find support when you need it.

Our approach to player protection

Only gamble if you are at least 18 and can afford to lose the money you spend. Gambling should not be used to solve financial problems or replace essential spending. We encourage you to check your activity regularly and take a break whenever playing stops feeling manageable.

Tools for controlling your activity

Account controls can help you decide in advance how much time and money to spend. Check your account settings for the tools currently available. If you cannot find a control or are unsure how it works, contact our support team before continuing to play.

Deposit limits

A deposit limit sets a boundary on how much you can add to your account over a chosen period. Consider a daily or weekly amount that fits your budget. Check the account area or ask support how to set or change a limit and when a change takes effect.

Loss limits

If loss limits are available, they can help you set a maximum amount you are prepared to lose within a set period. Choose an amount you can afford without affecting bills, savings or other commitments. Do not increase a limit to recover losses.

Time limits and account breaks

Keeping track of time can be as important as tracking spending. Use session controls where available, or set a reminder outside your account. If you need longer away, ask support about account breaks and how they apply to your account.

Self-exclusion

If you want to stop gambling for an extended period, contact our support team to request self-exclusion. Ask them to explain the available options, when the restriction starts and whether any further action is needed. Self-exclusion is intended as a firm break, not a way to pause briefly and return to play.

When to take a step back

It may be time to stop if you are spending more than planned, gambling for longer than intended, trying to win back losses, hiding your activity or using money needed for everyday expenses. You do not have to wait for a crisis to seek help.

Practical ways to stay in control

Set a budget and a time boundary before you start. Take regular breaks, keep track of your spending and avoid gambling when stressed or under the influence of alcohol. If a boundary is difficult to keep, stop playing and speak to someone you trust.

Professional help and support

Independent support is available through organisations such as GamCare and GambleAware. They offer information and guidance for people concerned about their own gambling or someone else’s. You can also speak to your GP about support options. If you need help with your Spinpolo Casino account controls, contact our support team.